Texas State Optical Riverstone is hiring a full-time skilled and customer service oriented Patient Services coordinator. Optical experience is preferred but not required.

We are looking for a highly organized individual with the ability to multitask, manage their time effectively, and provide quality customer service. They should feel comfortable interacting and communicating effectively with a variety of patients, including young children and individuals with special needs. Due to the extensive training and need for continuity of patient care, we are interested in an individual who is looking for long-term career in field of optometry.

Are you the right fit?
Can you recognize and provide exceptional patient care and customer service?
Do you enjoy a fun, creative environment where your ideas count?
Do you love fashion?
Are you organized and detail oriented?
Can you multitask and perform under pressure?
Do you have excellent computer skills?
Are your communications skills superb? (listening, verbal, written)
Are you self-motivated with a passion for learning?
Are you a team player with a positive attitude?

Responsibilities:
Working with patients to educate them on products and assist them in selecting the frames and lenses to meet their lifestyle and needs.
Duties will include answering phones, scheduling appointments, greeting patients, managing patient information, processing payments, managing patient flow, & general administration.
Auxiliary duties can include performing preliminary tests before the doctor sees the patient, assisting with contact lenses, assisting with glasses repairs/adjustments, processing social media, and other job-related duties as assigned.

Requirements:
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.
Previous customer service experience preferred

Employment Type:

Employee - Full Time

Compensation:

depends on experience