The City of Sugar Land Water BillIf you ever see a water bill that seems a bit too high, here are a few things to keep in mind:💧 First, check that pipes on your property aren't leaking. A leaky pipe could lead to a larger water bill. Even a small leak can add up quickly! For more info on how to check for leaks 👉 www.sugarlandtx.gov/ 695/Water-Leaks

💧 Log in to your account on Paymentus to see your water consumption history. August and September bills can be higher due to the weather in our area. Access your account 👉 ipn.paymentus.com/cp /sxan💧 Contact the City to ensure the readings on your water meter are correct. The City supports water utilities only through the water bill, not through property taxes. Remember: While your water bill may be higher ​than before you were annexed into the City, you as a resident are not paying MUD taxes anymore. Many MUDs subsidize water rates through property taxes, which the City does not.💧The City raised rates in 2020 and 2021 due to increasing costs of providing services and preparation for the upcoming 60% groundwater reduction mandate. Prior to these increases, rates had not been increased since 2014.
If you still have questions about your water bill, please contact the Treasury Department by calling 281-275-2750 or emailing Treasury@sugarlandtx.gov. You may also contact the 311 Contact Center by dialing 311 or calling 281-275-2900.